ANNUAL REVIEW 2016–17
Appendices
Index of Statistics
- Daily revenue collected
- Daily revenue assessed
- Daily unclaimed money reunited with owners
- Daily land tax assessments issued
- Daily phone calls answered
- Daily investigations conducted
- Daily webpage views
- Daily documents processed online
- Daily private rulings
- Daily objections/exemptions determined
- Daily FHOGs paid to first-home buyers
- Staff qualifications (full-time and project staff)
- Total employees
- WorkCover premium
- New starter origins
- Total workforce including project staff
- Training delivered per FTE
- Training delivered in staff performance plans
- Gender breakdown
- Average staff age
- Average length of service
- Post-secondary qualifications
- Revenue assessed from investigations
- FHOG
- Land tax
- Payroll tax
- Landholder
- Land rich
- Duties
- Leases
- Other
- Phone calls received
- Top 10 postcodes
- Top 10 metropolitan postcodes
- Top 10 regional postcodes
- Value and number of FHOGs paid in 2016-17, 2015-16, 2014-15
- Pensioner duty exemptions/concessions 2016-17
- First-home duty reduction metropolitan and regional 2012-2017
- Claims processed
- Claims paid
- Customer satisfaction
- Objections completed within 90 days
- Private rulings/exemptions issued within 90 days
- Total investigations conducted
- Municipalities subject to the vacancy tax
- Website visitor sessions vs phone enquiries
- Website page views
- Total assessments issued in 2016-17
- Percentage of same-day amendments
- Debt-to-revenue ratio
- Monthly average debt-to-revenue ratio
- Operating statement and notes
- Administered items and notes
- Administered expenses
- Balance sheet and notes
- Performance against forecast
- Revenue break-up by percentage
- Net land tax revenue
- Net payroll tax revenue
- Foreign purchaser additional duty
- Total revenue collected
- Number of foreign purchasers
- Absentee owner surcharge
- Total revenue collected
- Number of absentee owners
- Analysis of debt and notes
- Summary of written off debt
- Overview of document access